EVENTS
Hospitality has always been, and will always be, about connection. Creating spaces and experiences that meet a customer’s needs in their present moment. To achieve that, everything, and everyone, needs to be in sync.
But what does that look like?
And how can you do it?
Come hear us speak…
Festival of Hospitality
HIX
Clerkenwell Design Week
Milan Design Week
Independent Hotel Show
IHIF, Berlin
PAST EVENTS INCLUDE
COMING UP
02
September
11
September
08
October
The Lobby, Copenhagen
Under The Covers at The Newman
Festival Of Hospitality
How are cultural shifts reshaping what guests expect from the spaces they choose? I'll be exploring how Everyday Activism - the quiet revolution changing how people vote with their wallets and time. Which brands are already demonstrating this brilliantly, and what can hospitality learn from their playbook?
What does it take to launch a luxury hotel that genuinely belongs in its neighbourhood? I'll be hosting an open conversation at The Newman, exploring how they've built something that feels authentically Fitzrovia - from reading cultural cues to hiring for emotional intelligence over traditional hospitality experience.
The shape of travel is changing, and we're so beyond just business or leisure. I'll be presenting the final insights from my FutureGuest research - built by the industry, for the industry - exploring how traveller categories have blurred, split, and reformed in ways traditional hotel thinking hasn't caught up with yet.